Agreement between You and Grasslooms

  1. By placing an order with us via WhatsApp, you agree to comply with and be bound by the following terms and conditions. These terms govern your purchase of products from Grasslooms and constitute a legal agreement between you and Grasslooms.
  2. To place an order, simply browse our collections on our website, note down the product details, and reach out to us on WhatsApp. Share the product details with our dedicated team, and we will guide you through the process, answer any questions you may have, and assist you in placing your order seamlessly.
  3. The content provided on our website is for general informational purposes only. While we strive to ensure the accuracy and completeness of the information, we make no warranties or representations regarding its accuracy, reliability, or suitability for any particular purpose. Your use of any information on our website is at your own risk.
  4. All the products, images, and designs displayed on our website are the intellectual property of Grasslooms. They are protected by copyright laws and other intellectual property rights. You may not reproduce, distribute, modify, or exploit any content from our website without our prior written consent.
  5. When placing an order with Grasslooms via WhatsApp, you agree to provide accurate and complete information. We will guide you through the process of confirming the order details, including the product, size, and shipping address. It is your responsibility to provide the correct and updated information. Grasslooms will not be liable for any delays or issues arising from inaccurate or incomplete information provided by you.
  6. Payment for your order will be coordinated through WhatsApp, and we offer secure and convenient payment options. Please note that all payments must be made in full before the order can be processed.
  7. We reserve the right to accept or reject any order placed through WhatsApp. Once your order is confirmed, we will provide you with an order confirmation and estimated delivery timeline.
  8. We strive to ensure the accuracy of product descriptions, images, and prices. However, in the event of any errors or discrepancies, we reserve the right to correct them and inform you of any changes to your order.
  9. In the event of any dispute arising from or relating to your order or the use of our services, the laws of the jurisdiction in which Grasslooms operates will apply.
  10. If you have any questions or concerns about our terms and conditions, please contact us via WhatsApp. We appreciate your cooperation and hope you enjoy your experience with Grasslooms.
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